Travel Republic Africa (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data in compliance with South Africa’s Protection of Personal Information Act (POPIA). This policy outlines how we collect, use, and safeguard your information when you use our services or visit www.travelrepublicafrica.com.
2. Information We Collect
Personal Data: Names, passport details, contact information (email, phone), payment details, travel itineraries, and copies of passports (for flight bookings).
Sensitive Data: Health or dietary requirements (if provided for travel arrangements).
3. How We Use Your Data
To process bookings, flights, and payments as per your Pro-Forma Invoice contract.
To comply with airline/partner requirements (e.g., passport verification).
To communicate updates, cancellations, or refunds (where applicable).
For legal compliance (e.g., immigration regulations, tax records).
4. Sharing Your Data
We share data only with necessary third parties:
Airlines, hotels, and tour operators to fulfil bookings.
Payment processors (PayPal, banks) for transactions.
Authorities if required by law (e.g., immigration).
5. Data Retention
We retain personal data for 5 years (or as required by law) after your travel date for financial/legal records.
Passport copies are deleted after flight ticketing unless retained for visa purposes.
6. Your Rights
Request access to or correction of your data.
Object to processing (where applicable).
Lodge complaints with the Information Regulator of South Africa.
7. Security
We use SSL encryption, secure payment gateways, and restricted access to protect your data.
